Understanding what is happening across your network and if it is functioning to it’s optimum has never been so important since the global pandemic of 2020 during a time where nearly all businesses have been forced to mobilise their workforce or divide the method in which their workforce performs in order the maintain as close as a ‘normal level of service’ their customers are accustomed to expect from the everyday deliverables in life and business.

Throughout the period of Government directives, lockdown and closures, businesses have faced enormous challenges to ensure their staff remain operable and that their infrastructures can support the demand of new change. Bandwidth, network security, application performance and business response times have been critical to the success of user and end customer satisfaction however the challenge to support a businesses infrastructure has never been harder for technical personnel.