eGovernment
iSynergy is a powerful document management and workflow system designed to extend the usefulness and effectiveness of your staff and your business applications.
As organisations we store countless numbers of documents, paper and electronic, all of which contain valuable data that helps to provide us with a rich source of information. But, much of this information is not as easy to access and retrieve as we would like. Typically, electronic documents are stored in a defined folder structure which is navigable with a tool like Windows Explorer. However, searching for multiple documents to give you all the information you need can be time consuming to say the least. Our paper files are stored in file cabinets, with older files typically stored offsite. Any retrieval requests for these documents mean a trip to the filing room, archive store, or a request to the archive staff to retrieve a file on our behalf. And then when we get the file we find a note referring to another document, which entails a further retrieval journey or request. Leading to yet more delays before we can complete the task that set us on this path. If this all sounds familiar, you may well be interested in iSynergy.
iSynergy brings all your information, paper and electronic, together. From your desktop you can access and retrieve all the information you need to help the customer on the phone, generate that management report or make an informed business decision. You complete tasks quicker, becoming highly effective and efficient.
iSynergy does more than simply storing your documents, it allows you to find the information you need in multiple different ways, from a simple metadata search through keywords to a full text search, ensuring you can find the information you want, how you want to, quickly and easily. And when you find that one document refers to another, you can immediately retrieve it without leaving your desk.
iSynergy goes further than other system to put the documents you need at your fingertips. Using the iLink integration adapter you can add scanning and retrieval features to your existing business applications, including CRM, Housing Systems, Finance software and more. Now all your applications can share the same documents giving you a 360 degree view of your organisation and your customers.
For further information see iSynergy, Progression and iLink.